Privacy Policy

1. Introduction and Scope

(a) CR-AI Labs, LLC (d/b/a "Cartsy"; "Company"; "we", "our", or "us") is committed to protecting your privacy and the security of your personal information. The objective of this Privacy Policy ("Policy") is to explain how we collect, use, store, and disclose personal information when you access or use our website at https://cartsy.com, mobile applications, APIs, and any other online products or services we own or operate (collectively, the "Service").

(b) By using the Service, you acknowledge that you have read and understood this Policy and agree to the collection and use of information as described herein.

(c) We may update this Policy from time to time. We will post any changes on this page and update the "Effective Date". Continued use of the Service after changes constitutes acceptance of the revised Policy.

(d) Capitalized terms not defined in this Policy have the meanings set forth in our Terms of Service.

2. Important Definitions

"Creator" – A Cartsy user who uploads or links content (including videos, images, text, or audio) that may be monetized via affiliate or retailer links.

"Retailer" – Any retailer, brand, merchant, marketplace, or third-party affiliate network that pays commissions for qualified transactions and integrates with the Service.

"User" – Any individual or entity that accesses, browses, or otherwise interacts with the Service.

3. Information We Collect

Account information (e.g., name, email, username, authentication identifiers).
Profile information you choose to provide (e.g., bio, links, social handles, preferences).
Content you submit (e.g., posts, product links, images, comments, messages you send to us).
Usage and device data (e.g., IP address, device identifiers, browser type, pages viewed, referring URLs, and interaction events).
Cookies and similar technologies used for authentication, analytics, and improving the Service.

4. How We Use Information

Provide, maintain, and improve the Service and its features.
Create and manage accounts, authenticate users, and prevent fraud or abuse.
Personalize content and recommendations.
Communicate with you about updates, security, and support.
Measure performance and analyze usage trends.

5. How We Share Information

With service providers who process data on our behalf (e.g., hosting, analytics, security).
With retailers/partners when you choose to interact with retailer links or integrations.
For legal and safety reasons when required by law or to protect rights and users.
Business transfers in connection with mergers, acquisitions, or asset sales.

6. Cookies and Tracking

We use cookies and similar technologies to operate the Service, remember preferences, and understand how the Service is used. You can control cookies through your browser settings, but disabling cookies may affect functionality.

7. Data Retention

We retain personal information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the nature of the data and our legitimate needs.

8. Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure.

9. Your Choices

Update or correct your account information via your profile settings (if available).
Opt out of certain communications by following unsubscribe instructions (where applicable).
Request deletion or access to your data by contacting us (see Contact Us below).

10. Children’s Privacy

The Service is not intended for children under 13 (or the minimum age required by local law). We do not knowingly collect personal information from children.

11. International Transfers

Your information may be processed in countries other than your country of residence. We take steps designed to ensure appropriate safeguards are in place when transferring information internationally.

12. Third-Party Links

The Service may contain links to third-party sites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.

13. Updates to This Policy

We may update this Policy from time to time. Any changes will be posted on this page with an updated Effective Date. The updated Policy is effective upon posting unless stated otherwise.

14. Effective Date

Effective Date: January 8, 2026

15. Contact Us

CR-AI Labs, LLC

Email: privacy@cartsy.com

Website: https://cartsy.com